In this section
Cash Passport card
Cash Passport card - EECU
How do you get one?
|Multi-currency Cash Passport cards can be ordered on the spot at either our Melbourne or Sale office or by downloading the application form inside the Product Disclosure Statement.|
Hints and tips
|Cash Passport On-line|
|You can access all your account information at www.cashpassport.com/multi. |
|24/7 Global Emergency Assistance|
|Customer support is available through the Cash Passport 24/7 Global Emergency Assistance service which provides a range of services including providing card balances, replacement of lost or stolen cards, emergency cash**** to anywhere in the world, translator services, help finding legal or medical support and sending a message home. The list of global toll free phone numbers is on the back of the Cash Passport card, and you can also seek assistance on-line by visiting www.cashpassport.com/multi.|
|Cash Passport – retrieving any balance of funds left on the card on your return|
|To retrieve the remaining balance on the card, simply complete the Cash Passport Encashment Form located at www.cashpassport.com/multi and fax to 03 9282 0302.|
Cash outs are processed within 2 business days. Note: Cash Outs will be converted to AUD at the prevailing exchange rate prior to crediting to your EECU account.
Or simply access funds via a local ATM machine with a MasterCard logo displayed.
|*Some ATM Operators may charge their own fee or set their own limits.|
**Before you make a decision to acquire the Card, please check www.cashpassport.com/multi for the latest currencies supported.
*** "Lock in your rate" means that the prevailing exchange rate is locked in for the initial load value only. Subsequent card reloads will be processed at the then prevailing exchange rate on the day of the reload transaction, and will be locked in at that rate.
****Emergency cash replacement (up to the amount available on your card), anywhere in the world, normally within 20 minutes, though in some remote locations this could take up to 24 hours.
Access Prepaid Australia Pty Ltd (ABN 47 145 452 044, AFSL 386 837) arranges for the issue of the Cash Passport in conjunction with the issuer, Heritage Bank Limited (ABN 32 087 652 024, AFSL/ACL 240984). You should consider the Product Disclosure Statement for the relevant Cash Passport available at www.cashpassport.com/multi before deciding to acquire the product. Any advice does not take into account your personal needs, financial circumstances or objectives and you should consider if it is appropriate for you. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.