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from 9.00am to 5.00pm
Monday to Friday or
visit our offices in Melbourne or Sale
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SMS Account Alerts and Enquires (on demand requests) allow you to keep track of your account balances and other account activity via an SMS text message to your mobile phone.
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SMS Account Alerts
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You can set up system where you receive an SMS text message alerting you to:
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- Direct credit received – lets you know when your pay or dividends are deposited into your account.
- Direct debit paid – be alerted when one of your regular payments has been made.
- Account balance threshold – set a high or low limit so that a message is sent whenever your account balances reaches that level.
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 | | High limit - a text message can advise if you go over your limit, giving the option to move your money to a higher interest earning EECU account.
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| | | Low limit – a text message will advise that your balance is below your set amount and you can arrange to make a deposit or transfer funds.
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- Scheduled account balance - find out your account balance at a set time and date as scheduled by you.
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There is no cost to register for the SMS Account Alerts service, however EECU will charge a fee for each SMS sent using this service (not including SMS messages sent for security purposes).
Refer to our Fees and charges brochure and our Everyday banking General Information and Terms and Conditions document for more information.
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SMS Account Enquiries (on demand requests)
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The SMS Request feature allows you to receive an SMS text message on demand, simply by SMS texting 0458 199 001 from your mobile phone with a short command code.
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To request an SMS message:
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| | Start a new SMS text message
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| | | Enter the short command code for the SMS you require (See the table below)
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| | | Send the SMS text message to 0458 199 001.
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| | | | | | | - Balance Request - starting from first or nth account (includes available balance)
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| | | | - Transaction History - starting from first or nth account
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| | | | - Transaction History - credits only - starting from first or nth account
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| | | | - Transaction History - debits only - starting from first or nth account
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| | | | - Interest Earned/Paid Request - starting from first of nth account
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| | | | - Details Request - sends pre-defined SMS message (e.g. help or other information)
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| | | | - Call Me - sends an email to a pre-defined address with subject "SMS Call Back Message" with details "Member Number" and "Phone Number" (mobile number)
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Note: (n) = the number order that your account appears in the Account Balances page (e.g. if you want the balance of your 3rd listed account you would send an SMS containing the text B3).
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| | Gives a balance for all accounts
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| | | Gives a balance for all accounts starting from the 3rd account
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| | | | Gives a credit only transaction history starting from the 2nd account |
| | | Gives interest earned/paid starting from the 3rd account
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